Getting Started with AIVITEX: IT Prerequisite Steps

This guide is intended for IT administrators in a corporate setting to ensure a smooth experience with AIVITEX, a web platform that handles video streaming. 

Please follow these configurations and updates:

1. Local Computer Access:

   • Grant access to the local user's Camera, Microphone, and Speakers.

2. Browser Permissions:

   • Ensure that Edge and/or Chrome browsers have permission to access the Camera, Microphone, and Speakers.
     

3. Trusted URLs:

   • Designate the following URLs as safe for access and browsing in Edge and/or Chrome browsers:
     • app.aivitex.com
     • turn.aivitex.com
   • Alternatively, you can add *.aivitex.com to cover all subdomains.

4. Domain Access:

   • Allow the domain app.aivitex.com to access the Camera, Microphone, and Speakers in Edge and/or Chrome browsers for local users.

5. Network Configuration:

   • Configure internet routers (WiFi) and access points (APs) to allow access to https://app.aivitex.com.
   • Enable traffic on port 443 (TLS security protocol) on internet routers and access points.

6. Bandwidth Allocation (Optional but Recommended):

   • Allocate a dedicated bandwidth of at least 50kbps for app.aivitex.com traffic to ensure optimal video resolution.

7. Email Configuration:

• Add the domain aivitex.de to your corporate mailing servers (POP3, SMTP, IMAP, LDAP, etc.) as a safe sender to prevent emails from being marked as spam.

8. Whitelist Domains:

   • Whitelist the following domains:
   • aivitex.de - for email communications.
   • app.aivitex.com:443 - for daily data and video streaming traffic (Microsoft Azure IP: 51.116.145.38).
   • turn.aivitex.com:443 - for video streaming traffic (Digital Ocean IP: 144.126.246.156).

9. Firewall Configuration:

   • Disable “reverse DNS” for the above domains on your firewalls, routers, and access points.

By following these steps, you'll ensure that your organization's use of AIVITEX is seamless and efficient, allowing for high-quality digital service delivery.

Tip: Check Video and Audio on Independent Websites

To ensure your video and audio equipment is working optimally, you can use websites like https://de.webcamtests.com/ or https://webcammictest.com/ . These sites allow you to test both your camera and microphone directly in your browser. It's a quick and easy way to verify that your hardware is properly configured and that the quality meets your expectations.